Privacy Policy
Proteus Digital Ltd is committed to protecting your privacy and ensuring your personal information is handled with total transparency and security.
1. Information We Collect
Proteus Digital Ltd ('Proteus', 'we', 'us', or 'our') collects information you provide directly to us when inquiring about our services, booking a performance audit, subscribing to our insights, or contacting our team.
Personal Data: Includes your name, business email address, phone number, company name, website URL, and details regarding your social media goals.
Technical & Analytical Data: When you navigate our website, we automatically collect non-sensitive diagnostic data including IP address, browser type, device type, operating system, time zone, and anonymised page interaction metrics to optimize site performance.
2. How We Use Your Information
We process your data based on legitimate business interests, contractual necessity, or explicit consent for the following purposes:
• Providing, delivering, and customizing our content creation, social media management, and branding services.
• Responding to inquiries, booking strategy sessions, and delivering free performance audits.
• Sending strategic marketing insights, agency news, and updates (you can opt out at any time).
• Maintaining cybersecurity, preventing fraudulent activity, and ensuring system stability.
3. Data Security & Storage
We implement robust technical, administrative, and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
All web traffic is encrypted in transit using industry-standard SSL/TLS technology. Your personal data is stored on secure servers located within the United Kingdom and European Economic Area (EEA).
We strictly do not sell, rent, or trade your personal information to third-party data brokers or advertisers.
5. Your Rights Under UK & EU GDPR
Under the UK Data Protection Act 2018 and General Data Protection Regulation (GDPR), you possess the following rights regarding your personal data:
• Access: Request a copy of the personal information we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ('Right to be forgotten').
• Restriction & Objection: Object to or restrict processing of your data for direct marketing.
• Portability: Request transfer of your data to another service provider in a structured format.
Have questions about your data?
Contact our privacy compliance team at finley@proteusdigital.co.uk or write to us at The Maltings, East Tyndall Street, Cardiff CF24 5EA.